Shipping policy

Shipping Policy

At SEVACART, we are committed to delivering your orders quickly, safely, and efficiently. This Shipping Policy outlines the terms and conditions related to shipping when you make a purchase through our website.

1. Order Processing

All orders are processed within 24–48 business hours after your order has been successfully placed and confirmed. Orders placed on Sundays or public holidays will be processed on the next business day.

2. Delivery Timeline

We aim to deliver your order within 3–7 business days across most serviceable locations in India. Delivery timelines may vary depending on your location, product availability, courier operations, weather conditions, or other unforeseen circumstances.

3. Shipping Charges

We offer FREE shipping on most orders across India. In certain situations, such as remote serviceable locations or special promotional offers, shipping charges may apply. Any applicable shipping charges will be clearly displayed during checkout before your order is confirmed.

4. Service Areas

We currently deliver to most locations across India. If your PIN code is serviceable, you will be able to place your order successfully. In the unlikely event that we are unable to deliver to your location after an order has been placed, we will notify you promptly and issue a full refund where applicable.

At this time, SEVACART ships only within India.

5. Cash on Delivery (COD)

Cash on Delivery (COD) is available for eligible PIN codes across India. COD availability depends on your delivery location and may not be available in certain areas.

6. Order Tracking

Once your order has been shipped, you will receive a tracking link via Email, SMS, or WhatsApp (where applicable). You can use this tracking information to monitor the status of your shipment until delivery.

7. Delivery Delays

While we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to factors beyond our control, including weather conditions, transportation issues, public holidays, or courier service disruptions.

If your order has not been delivered within the expected delivery period, please contact our customer support team. We will work with our delivery partners to resolve the issue as quickly as possible.

8. Damaged, Incorrect, or Lost Orders

If your order arrives damaged, you receive the wrong item, or your shipment is lost during transit, please contact us within 48 hours of the expected delivery date. Our team will investigate the issue and, where applicable, arrange a replacement or process a refund in accordance with our Refund Policy.

9. Contact Us

If you have any questions regarding shipping or your order, please contact us:

SEVACART

Email: support@sevacart.in

WhatsApp: +91 98623 23026

Business Hours:
Monday – Saturday
10:00 AM – 6:00 PM (IST)

Thank you for shopping with SEVACART. We appreciate your trust and look forward to serving you.